Terms & Conditions

Effective Date: 24 August 2026

Welcome to SS Enterprises. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. About These Terms

This website is operated by SS Enterprises. Throughout these Terms & Conditions, the words “we,” “us,” and “our” refer to SS Enterprises.

By accessing our website or purchasing products from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and up to date.

However, the actual color, appearance, size, or packaging of a product may vary slightly from the images displayed on your device due to lighting, photography, screen settings, or manufacturer packaging.

We reserve the right to correct errors, update product information, or change product availability without prior notice.

3. Product Availability

All products listed on our website are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you regarding the order. If we are unable to fulfil the order, the applicable amount paid for the unavailable product will be refunded.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Product prices may change from time to time without prior notice.

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

We make reasonable efforts to ensure that all prices displayed on the website are accurate. In the event of an obvious pricing or technical error, we reserve the right to cancel the affected order and provide an applicable refund.

5. Placing an Order

When placing an order, you agree to provide accurate, complete, and current information, including your name, delivery address, phone number, email address, and other information required to process your order.

After successfully placing an order, you may receive an order confirmation through the contact information provided by you.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases of product unavailability, pricing or technical errors, suspected fraudulent activity, or incorrect customer information.

6. Payment

We provide the payment methods available on our website at checkout.

By completing a payment, you confirm that you are authorized to use the selected payment method.

Payments may be processed through third-party payment service providers. Your use of such payment services may also be subject to the terms and policies of the respective payment service provider.

7. Shipping and Delivery

Orders are generally processed within 1–3 business days.

Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and other circumstances.

Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, transportation issues, remote locations, or other circumstances beyond our reasonable control.

For complete information regarding shipping and delivery, please refer to our Shipping Policy.

8. Returns and Refunds

Eligible products may be returned within 3 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Products must meet the applicable return conditions in order to qualify for a return or refund.

For complete information regarding returns and refunds, please refer to our Return & Refund Policy.

9. Order Cancellation

Customers may request cancellation of an order as soon as possible after placing it.

Cancellation requests can only be accepted if the order has not already been processed or dispatched.

Once an order has been dispatched, cancellation may no longer be possible and the applicable return procedure may apply.

For further information, please refer to our Return & Refund Policy.

10. Delivery Address and Customer Information

Customers are responsible for providing accurate and complete delivery information.

We are not responsible for delivery delays or failed deliveries resulting from incorrect, incomplete, or inaccurate information provided by the customer.

If an order is returned to us because of an incorrect address, customer unavailability, or unsuccessful delivery attempts, additional shipping charges may apply for re-shipment where applicable.

11. User Responsibilities

By using our website, you agree that you will not:

• Use the website for any unlawful or unauthorized purpose.

• Provide false, inaccurate, or misleading information.

• Attempt to interfere with the security or operation of the website.

• Attempt to gain unauthorized access to any part of the website.

• Copy, reproduce, modify, distribute, or misuse our website content without permission.

• Use the website in a manner that may harm our business, website, systems, or other users.

12. Intellectual Property

All content available on this website, including text, logos, graphics, images, product descriptions, website design, and other materials, is owned by or used by SS Enterprises with appropriate rights or permissions, where applicable.

You may not reproduce, distribute, modify, publish, or commercially use our website content without prior written permission, except where permitted by applicable law.

13. Third-Party Services

Our website may use third-party services, including payment processors, shipping and delivery partners, analytics providers, and other service providers.

Such third-party services may have their own terms and privacy policies, which may apply to your use of their services.

14. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from technical errors.

The website may occasionally be unavailable due to maintenance, updates, technical issues, or circumstances beyond our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, SS Enterprises shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or from circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to limit any rights or protections available to consumers under applicable Indian law.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information provided by customers.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in India.

18. Contact Us

If you have any questions regarding these Terms & Conditions, our products, orders, shipping, returns, or refunds, please contact us through the Contact Us page on our website.

SS Enterprises

These Terms & Conditions may be updated from time to time. Any changes will be posted on this page.